Frequently Asked Questions
Did you take special measures against Covid 19?
- The requirement of cleanliness and hygiene is a major concern that we share with travellers passing through our apartment. (the score of 9.6/10 given by our customers received in 2019 is proof of this).
- It was set up with the Specialized Company which ensures the maintenance of the Clos de l'Ermitage in Cassis a special reinforced cleaning procedure with special products adapted to the eradication of Covid 19 and other germs.
- Disinfection products are available free of charge during your stay (hydro-alcoholic gel...).
- The apartment is completely disinfected after each stay.
- Gel and masks are at your disposal.
- As you will be the only residents, there are no special distancing measures to apply.
- Our cleaning teams are equipped with specific products and masks during their intervention
- Adapted hygiene and cleaning products will be at your disposal during your stay.
- Special care has been taken to protect the bedding (single-use protective covers).
What are the cancellation conditions ?
- You may cancel your reservation free of charge up to 14 days before your scheduled arrival date.
- (Your 25% deposit registered at the time of booking is then fully and immediately refunded).
What is Your International Rating? (Booking, AirBnb, Expédia) ?
How far is the distance to the beach and creeks?
- The apartment is located 400 meters from the beach, the port and the shops of the village centre.
- You can easily reach it in a few minutes through a private pedestrian crossing that connects our apartment to the sea.
Is It Possible To Rent An Extra Bed And/Or 1 Baby Bed?
Our apartment is designed for 6 adults.
However, you have the possibility to receive a 7th person during your stay and/or to add a baby bed.
- We have at your disposal an extra bed for 1 adult (fixed price: 40 €/stay).
- A folding bed for a baby under 2 years old is available (fixed price 19 €/stay).
The reservation is made by email and the payment of the rental simply at the handing over of the keys (credit card payments accepted).
What are the Parking Possibilities Related to the Apartment?
It is well practiced because in Cassis, given the central location of your apartment, everything is within walking distance.
If you need another place, the collective parking for visitors is at your disposal (free but places are scarce...).
You also have at your disposal 2 municipal car parks (paying) located at 200 and 300 meters from your residence
Do You Supply Bed Linen And Towels?
Is the apartment air-conditioned?
The apartment is refreshed thanks to a brand new and very sophisticated system of reasoned ventilation. Without a compressor block, mounted on ball bearings, the unit is perfectly silent and very efficient. Our tenants regularly congratulate us and some of them ask us for the manufacturer's contact information for an installation at their home.